Data Envelopment Analyses
Fatemeh Gholami Golsefid; Behrooz Daneshian; Mohsen Rostamy-Malkhalifeh
Abstract
Purpose: The providing a proposed model pair for ranking interval data and their application to evaluate and improve the performance of a service system using results of simulation.Methodology: Mathematical techniques (data envelopment analysis) and computer simulation.Findings: By presenting proposed ...
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Purpose: The providing a proposed model pair for ranking interval data and their application to evaluate and improve the performance of a service system using results of simulation.Methodology: Mathematical techniques (data envelopment analysis) and computer simulation.Findings: By presenting proposed models pair, we were able to improve the performance of a service system by simulating different scenarios for that system. The results show that the introduced scenario could increase the efficiency of system by 22%.Originality/Value: Introducing new applied methods using mathematical models (Data Envelopment Analysis) and simulations to improve the performance of systems